Motech operates purely in the Internet of Things space. IoT gives us the most remarkable opportunity to help transform people’s lives.
‘Impeccable reliability record’ with connectivity management
Cisco Jasper helps Motech expand its offerings to a complete platform for mobile healthcare and agriculture.
Motech uses IoT to deliver service innovations in telehealth and agriculture
Motech’s business model was built on the IoT from the start, and today the company has advanced from being solely a product vendor to delivering a complete platform and an array of services to their channel partners. Motech offers IoT-enabled solutions for telehealth consumers and livestock farming customers, including CareClip – a wearable device supported by monitoring, tracking and communication services, and Moocall – a mobile cattle birth monitoring sensor.
Motech relies on Control Center to test devices before they ship to customers, as well as continuously monitoring them after activation. As Motech expands into new markets, they place critical value on their ability to automate device connectivity management, as well as Cisco Jasper’s partnerships with mobile network service providers worldwide.
Motech uses IoT to shift from value offering to strength of platform and array of services
As populations age and the cost of healthcare rises, the use of telecare and telehealth is increasing. These forms of remote care promise to make independent living more feasible for seniors, ensuring their wellbeing, safety, and access to quality care in emergency situations.
Motech Electronic Devices is expanding on this promise with the power of the Internet of Things (IoT). “Previously, telecare was only delivered at home, using analog-based technologies. So, if a person fell outside of their home, the service was not available,” says Paul Flavin, CEO of Motech Electronic Devices.
Motech addressed that problem with CareClip, a discrete, wearable, mobile device, supported by monitoring, tracking and communication services, that gives active seniors the assurance of constant access to care and emergency services wherever they go.
Motech’s innovations also have applications in agribusiness. The company’s Moocall service uses IoT-enabled mobile birth monitoring sensors to detect when a cow is about to give birth, automatically sending an SMS alert to the farmer. Knowing when calving is about to occur, how it’s progressing and where the animal is located, gives that farmer time to adequately prepare. This ultimately increases the number of live births and helps farms to achieve higher profitability.
A service-oriented approach
Motech prides itself on being a service-oriented, outcome-based company. With CareClip, they offer monitoring, activity analysis, two-way communications, emergency response and more.
“It’s critical that information on the monitoring center’s dashboard is 100 percent accurate,” comments Mark Finlay, Sales and Marketing Director at Motech. “We felt that the APIs provided by the Control Center were the best. When you’re in the field of mobile telecare, you cannot compromise on the service, so we have to be very critical in terms of which partners we select,” adds Flavin. “We’ve been using Cisco Jasper Control Center from day one.”
“The Moocall solution is based on a series of sensors that deliver data to the back-end platform,” explains Finlay. “Similar to our independent living solution, this data sits on Control Center, and we use that managed connectivity to send messages through a message broker to a farmer’s smartphone.”
Motech provides the device itself, as well as a monthly subscription-based service. “The farmer doesn’t have to worry about anything,” adds Flavin, “It’s all taken care of by Moocall.”
Quality, reliability and global growth
Motech’s business model was built on the Internet of Things from the start, and the company continuously strives to evolve its service line and go-to-market strategy within the rapidly changing IoT landscape. In addition to supporting channel partners with Motech products, they also provide algorithms and smart platform capabilities that allow their partners to integrate additional devices.
Mobile telecare products white-labeled by Motech are currently being offered as part of a complete solution in partnership with mobile operators in Ireland, the Caribbean and in Central America. The company also plans to expand their business to North America.
As Motech expands into new markets, it places critical value on Cisco Jasper’s relationships with mobile operators worldwide. “We’ve gone with the platform that gives us a global position even though we started out as a small Irish company,” says Flavin. He adds that this accelerated go-to-market would simply not be possible without Control Center.
Finlay credits Control Center’s ability to test and monitor devices before they are shipped to customers with its impeccable reliability record.
“We’ve built up our organizational structure and processes around the Control Center,” concludes Finlay. “We’ve set up our process to ensure that we’re getting the maximum out of our team and that we’re able to respond to issues as needed. We’re able to build up our resource plan with the knowledge that we don’t have to perform device diagnostics or manage billing manually, so we can focus our teams on what adds real value to our customers. All the operational headaches are taken away by Control Center.”