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Radio Data Comms

Radio Data Comms

Radio data comms iot success story

Radio Data Comms’ business expands with Control Center

Radio Data Comms’ Permaconn is a leading security monitoring brand.

Cisco Jasper Control Center helps Radio Data Comms rapidly expand into global markets with increased efficiency and reduced costs

Sydney, Australia-based Radio Data Comms designs and manufactures connected alarm communication modules for the security monitoring industry. These operate over 2G, 3G, 4G and IP networks to enable wireless IP communications from protected premises into monitoring centers.

Radio Data Comms experienced challenges that resulted in lengthy activation and issue resolution processes, and inaccurate invoicing. Control Center offers Radio Data Comms more transparency, automates rules to enable rapid remote device commissioning and diagnostics, eliminates data usage anomalies, and enables rate plan optimization. Since moving onto Control Center, Radio Data Comms has quadrupled in size and moved into numerous overseas markets.

Radio Data Comms has 180,000 Permaconn devices supported on Control Center.
Radio Data Comms has 180,000 Permaconn devices supported on Control Center.