Vivint

Jasper enables Vivint to increase revenues by adding new services

automates connectivity management to launch and optimize home security and automation services that generate recurring revenue and increase customer loyalty

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Giving customers the peace of mind through IoT-enabled home security and automation

Vivint’s IoT-enabled security and automation solutions help create smarter, safer and more efficient homes. Vivint’s connected devices can automatically adjust lighting and temperature settings, turn appliances on or off, or send a signal to the monitoring center in case of an emergency.

To create a positive experience for every one of its more than 800,000 customers and help them adopt new smart home technologies, Vivint’s team strives to excel at service and building relationships with their subscribers. Jasper plays a pivotal role in the type of services that Vivint can provide to their customers, including automated provisioning, usage trends analysis, monitoring device status and remotely troubleshooting issues to minimize downtime. As the business grows, the Jasper platform helps Vivint further control costs by optimizing the usage of different rate plans.