Control Center allows us to take advantage of automation to quickly turn communication plans on and off, reducing our overall costs.
SMART Watering Systems
SMART Watering Systems
Cisco Jasper enables SMART Watering Systems to reduce costs and respond in real time
SMART Watering Systems uses IoT to automate commercial water management, create water-saving solutions, and help businesses and municipalities reduce their environmental impact. The company deploys connected devices that communicate remotely with landscape irrigation systems and weather stations. The data received from devices connected to wireless networks helps commercial property managers make better decisions regarding water use, promote conservation, and modify behavior about their water consumption.
Control Center is an integral part of the SWS operations. SWS uses the Cisco Jasper platform to monitor and manage its communication paths in the field. Cisco Jasper has helped SWS become a more service-oriented company and expand its offerings to a full array of automation technologies, including custom software solutions.
SMART Watering Systems automates water management, conserving water and saving customers money
When you think of Ontario, Canada, water scarcity hardly comes to mind. With an average rainfall and snowfall of 34 inches (876 millimeters), Ontario receives two-and-a-half times more precipitation than Arizona and double that of California. Yet, recent population growth and aging infrastructure are pressing municipalities to raise water rates between five to 11 percent a year, driving commercial and agricultural customers to consider more efficient water use and promote sustainable practices.
SMART Watering Systems (SWS) uses the power of IoT to automate the water management process, create water-saving solutions, and help businesses and municipalities reduce their environmental impact.
Over the past four years, SWS solutions have helped irrigation users save more than 79 million gallons (300 million liters) of potable water, while educating the population on smart water consumption and conservation approaches. In addition to landscape irrigation customers, SWS works with the horticultural and municipal infrastructure industries.
SWS uses automation to remotely manage irrigation systems. In the past, the company had to rely on communication paths through radio channels, which often proved slow, unreliable and difficult to manage. Up-to-date information about customers’ water consumption was not ready available, and problems within the irrigation system were difficult to diagnose. The Cisco Jasper platform helped SWS eliminate many of those challenges through remote monitoring and the use of various sensing technologies.
“The Internet of Things has revolutionized our ability to communicate and collect data from the field,” says Matthew Sandink, Water Manager and IT Specialist at SMART Watering Systems. “Automation has allowed SMART Watering Systems to reduce costs, respond to real-time events and ensure service reliability. In essence, it helps us save more water faster.”
IoT and Control Center help fuel water management business growth
Sandink credits Cisco Jasper with helping SMART Watering Systems become a more service-oriented company. Today, SWS offers a full array of automation technologies, including custom software solutions, and Control Center helps streamline many aspects of device management.
Sandink describes his role with the company prior to Control Center as having to spend a great deal of time on the phone with the company’s communication provider, turning devices on and off, ordering new lines and diagnosing issues.
“With Control Center, I can do this all from my desk in a matter of minutes, rather than hours,” says Sandink. He estimates that Control Center has enabled SWS to reduce the number of people power needed to manage its connected devices by 75 percent.
“Today it’s just myself and my one colleague. Without Control Center it would have taken about six to ten people to do what we do now.” The improved process translates into added efficiencies for SWS customers.
“Our customers don’t have a lot of free time,” explains Sandink. “Automation allows us to eliminate certain steps within the communication process. Instead of talking, getting access to customers’ properties, or involving their staff to get us into places, we can manage devices and respond to issues remotely.”
“SMART Watering Systems has been able to grow and expand exponentially and serve a great audience because of the Internet of Things,” explains Sandink. “If it wasn’t for the Internet of Things, I don’t think we’d be where we are today.”
The company deploys connected devices that communicate remotely with landscape irrigation systems and weather stations. The data received from devices connected to wireless networks helps customers make better decisions regarding water use, promote conservation and modify behaviors related to their water consumption.
The sensors also relay information about any incidents or problems with equipment in large-scale landscape irrigation systems. This approach enables SWS to send out maintenance personnel or change schedules based on reliable, up-to-date information.
The seasonal nature of the irrigation business is putting added demands on managing rate plans for SWS customers. “Prior to using Control Center, we would have to call our communication provider, go down the list one by one, and have them remove a certain package off each device for five months,” says Sandink.
“Control Center has helped SMART Watering Systems manage communication plans in our seasonal environment. It allows us to take advantage of automation to quickly turn communication plans on and off, reducing our overall costs.”
Today, Control Center is an integral part of the SWS process. SMART Watering Systems is using the Cisco Jasper platform to monitor and manage its communication paths in the field.
“Quite frankly, Control Center is so easy to use that I’ve barely had to talk to Cisco Jasper at all. They are a forward-thinking solutions provider,” observes Sandink.