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Logitrac

“Jasper gave us the tools to sell not only devices, but a complete solutions package. We’ve grown our operations into 18 countries, and now our company enjoys a higher revenue stream.”

Michael Harrell, President and Director of Operations

Jasper automation enables measurable cost savings and efficiency gains

Jasper automation enables measurable cost savings and efficiency gains for Logitrac

Logitrac’s IoT-enabled devices help customers in a variety of industries get accurate and actionable information—ranging from equipment management and maintenance notifications to alerts about teen driving behavior and unauthorized vehicle use.

With such a broad customer base, Logitrac relies on the Jasper platform to optimize device management, saving time and money, specifically in labor costs. Increased visibility also helps the company’s resellers get a better understanding of their customers’ needs. Live data usage information and overage alerts are delivered in real time, making it easier to fix problems and make adjustments that can save costs before they appear on an invoice.

Logitrac offers GPS-based tracking and asset management solutions on a global scale for a wide range of industries and applications, including transportation, fleet management, construction, as well as the consumer market. 

The company relies on the Jasper platform to provide fast and secure communications from devices to data centers, giving customers accurate and timely information—ranging from equipment management and maintenance alerts to monitoring teens for bad driving habits and unauthorized vehicle use. 

Logitrac has been using Jasper since 2011. “When it comes to transparency and working with our customers, Jasper makes it easy,” comments Michael Harrell, Logitrac’s President and Director of Operations. 

“We have such a broad customer base in so many different industries, and the Jasper platform gives us the power to optimize how SIMs connect to the network across all those different devices and applications. We save huge amounts of time and money because we can manage connectivity in real time and in great detail. We work with one other partner that’s not on the Jasper platform, and it’s been extremely difficult because visibility is basically zero. You are running blind.” 

Jasper automation enables measurable cost savings and efficiency gains 

Harrell credits Jasper with higher device management efficiency through automation: “Now we can automate almost everything—from configuring customers’ devices to alerts for exceeding usage limits,” he explains. 

Live, actionable usage data allows Logitrac to take quick action—such as activating or deactivating the SIMs, adjusting device status or modifying rate plans. “Using the Jasper platform, we can take a standard order that used to require multiple hours of configuration, and shrink it down to a few minutes,” says Harrell. 

The reduction in labor has created tangible savings for Logitrac. Harrell recalls the time when the company switched carriers, and had to modify pass codes on all devices. 

“Our costs have come down tremendously,” he explains. “Within minutes, we configured thousands of devices; if we had to do it manually, it could have taken several weeks.” 

Increased visibility also helps the company’s resellers get a better understanding of their customers’ needs. Live data usage information and overage alerts are delivered in real time, not at the end of the month, making it easier to fix problems and make adjustments that can save costs before they appear on an invoice. 

New service offerings take Logitrac to new heights 

Harrell commends Jasper for being instrumental in the company’s international expansion. 

“Before Jasper, we were doing business only in the United States, but Jasper gave us the tools to sell not only devices, but a complete solutions package. As a result, we have grown our operations into 18 countries, and now our company enjoys a higher revenue stream—all thanks to Jasper!”

Jasper's ease of use, API capabilities and intuitive user interface enable Logitrac to integrate the platform effortlessly into the company’s daily operational workflow. Logitrac relies on Control Center automation rules and alerts to monitor high usage of devices and keep costs down. While some carriers charge a flat rate regardless of usage, Logitrac uses Jasper to control costs by closely monitoring and adjusting data usage and changing rate plans to find the best fit for each application. 

“To describe Jasper in one sentence”, concludes Harrell, “it’s a complete gateway to unlimited potential and revenue.”

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Logitrac

Christiane Pimentel, President of Grupo Radar GPS, a Mexico-based Logitrac customer

Logitrac

Logitrac automates almost everything with Control Center, from configuring customers’ devices to alerts for exceeding usage limits

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